1. What's your current turn around for custom orders?
Our turn around varies! Usually we can get orders delivered to US addresses in 10-14 days, but it depends on where you catch us in the cycle. We're physically located in the sierras of Córdoba, Argentina (although I'm from Oregon originally). We ship weekly to our US distributor in Oregon so you only pay shipping from there. Be in touch and I'll let you know when you can expect to receive a custom order.
It's also worth keeping in mind that our turn around time is influenced by the wonder of hand crafting all items from start to finish according to your specifications.
2. Where are you located, anyways?
We're physically located in the sierras of Córdoba, Argentina (although I'm from Oregon originally). We ship weekly to our US distributor in Oregon so you only pay shipping from there. Read more about the Transient Books experience here.
3. Will I see my book's cover before you create my custom order?
4. What are your business hours?
We're self employed, we work all the time! (But we do take random Tuesday afternoons off, just because.) I try to answer all emails in less than 24 hours. For the most part we work Monday to Friday, 8-6 EST. We're always glad you were in touch, and we try to answer as soon as humanly possible, but I do have to turn that darn phone off every so often or I'll lose my mind (and drive my children absolutely nuts).
5. Are you folks for real?
Yep, we are. Magu and I are proud to have been online since 2001, sending custom hand bound books to humans all over the planet. In every single shipment cycle (every single one!) Transient Books has repeat clients. We appreciate that folks really can live without hand bound books, and so we're honored to no end that clients keep coming back for more. It makes our day to know we've become a family tradition in many homes. First the wedding book, then the anniversary book, and the baby book, maybe followed by the bar mitzvah book, and so on. Enjoy more of our story here.
6. Does Transient Books have an Environmental Commitment Policy?
We most certainly do, and we'd love for you to read it here.
7. Does Transient Books ship internationally?
Since 2020 we began having so many issues with international delivery that we had to stop offering the service. So, for now, we've had to limit our delivery options to the USA. We do apologize, and we wish very much this were not the case.